Refund policy

Refund Policy

We want you to love your order, but due to the nature of our products, all sales are final.

We only offer refunds or replacements if your item arrives damaged, defective, or incorrect. If this happens, please contact us at [orchidholdingsllc@outlook.com] within 7 days of delivery and include your order number and clear photos of the issue.

Refunds or replacements will not be issued for:

• Normal wear and tear

• Items damaged after use

• Incorrect addresses provided at checkout

• Buyer’s remorse or change of mind

Approved refunds will be issued to the original payment method. Shipping costs are non-refundable.